Privacy Policy
Your privacy and data security are our top priorities
Introduction
At MechaTrack, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
When you visit our website, we may collect certain information about you, including:
- Personal identification information (such as your name, email address, and phone number) provided voluntarily during registration or checkout
- Payment and billing information necessary to process your orders, including credit card details, which are securely handled by trusted third-party payment processors (PayHere)
- Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies
- Garage business information and settings you enter into the system
- Customer and vehicle data you manage through our platform
How We Use Your Information
We may use the collected information for the following purposes:
- To process and fulfill your subscription orders and service requests
- To communicate with you regarding your purchases, provide customer support, and respond to inquiries
- To personalize your experience and present relevant product recommendations and promotions
- To improve our website, products, and services based on your feedback and browsing patterns
- To detect and prevent fraud, unauthorized activities, and abuse of our website
- To send technical notices, updates, and support messages
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and strict access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us. After account deletion, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and financial record-keeping.
Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability - receive a copy of your data in a structured format
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments (PayHere), and delivering services. These providers are contractually obligated to handle your data securely and confidentially.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.
Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Questions About Privacy?
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us. We are here to help.
hello.mechatrack@gmail.com