Privacy Policy
Your privacy and data security are our top priorities
Introduction
At MechaTrack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our garage management software. By using MechaTrack, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Garage business information and settings
- Customer and vehicle data you enter into the system
- Payment information (processed securely through third-party providers)
- Usage data and analytics to improve our services
How We Use Your Information
We use the information we collect to provide and improve our services:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us. After account deletion, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and financial record-keeping.
Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt-out of marketing communications
Data Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, we're here to help. Please don't hesitate to reach out to our privacy team.
privacy@mechatrack.com